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UT Health Ambulatory Services Coordinator / Medical Assistant - Neurology in Texas Medical Center-Houston, Texas

Ambulatory Services Coordinator / Medical Assistant - Neurology

Texas Medical Center-Houston, Texas


Allied Health

McGovern Medical School at UTHealth

Requisition #: 2100018Z

Department: Neurosciences

Location: Texas Medical Center- Houston, TX

Position Type: Full Time/ Non-Exempt

Position Summary:

We are in search of and Ambulatory Services Coordinator (ASC) to join our Neurology Clinic as part of UTHealth Neurosciences. Each ASC is responsible for the day-to-day operations for their assigned providers including direct patient care, maintaining clinic productivity, adhering to UTHN assigned metrics, and upholding the core values of our team. Our group has a passion for creating positive patient interactions and we are seeking a team member that is dedicated to caring for the well-being of others. This opportunity will also allow for continued growth and development within a multispecialty, comprehensive neurosciences clinic.

Position Key Accountabilities:

  1. Provides clinical assistance to assigned physician(s) in management of patients.

  2. Accountable for customer satisfaction, cost control, and for performance improvement by monitoring and improving the delivery of care.

  3. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as mentor and resource to less experienced staff.

  4. As required, and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.

  5. Prepares for, and assists with, routine and specialty procedures.

  6. Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.

  7. Performs telephone messaging and in person screening with appropriate follow up.

  8. Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.

  9. Respects and maintains privacy and confidentiality per HIPAA guidelines.

  10. Performs other duties as assigned.


Certification (CMA, RMA, CCMA, NCMA)

Basic Life Support (BLS) certified

Use and care of standard clinic equipment

Minimum Education:

High school diploma or equivalent and the completion of an approved Medical Assistant training program; current MA certification (CMA, RMA, CCMA or NCMA) will be accepted in lieu of the completed MA training program.

Minimum Experience:

Three years of experience in a healthcare setting.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.