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UT Health Assistant Director, Clinical Operations - Department of Neurosciences in Texas Medical Center-Houston, Texas

Assistant Director, Clinical Operations - Department of Neurosciences

Texas Medical Center-Houston, Texas



McGovern Medical School at UTHealth

Requisition #: 210001E9

Department: Neurosciences

Location: Texas Medical Center- Houston, TX

Position Type: Full Time/ Exempt

Position Summary:

UTHealth Neurosciences (UTHN) is a dynamic team that seeks to provide an enriching environment based on values of compassion for our patients and each other as well as continually striving for excellence. UTHN is looking for a seasoned leader who is experienced with promoting a patient-centered approach to ambulatory care. This role will be jointly responsible with the Market Practice Manager(s) and Assistant Practice Manager(s) for actively managing all administrative and operational functions associated with assigned practices within their respective region or scope. This includes ensuring smooth and efficient clinic operations, as well as supervising clinic personnel and schedules, patient relations, time-of-service collections/cash reconciliation, budget/inventory control, and patient throughput. In addition, this position will provide support for all personnel related tasks comprised of recruitment, on-boarding, and holding team members accountable to cultural/performance expectations.

Position Key Accountabilities:

  • Contributes to the planning and implementation of the operational, financial and administrative activities of multiple UTHN Clinics. Assists with the development and maintenance of administrative infrastructure to ensure efficient and financially sound operations and manages the day-to-day administrative operations (staffing, metrics, etc).

  • Assists with the development, evaluation, preparation and monitoring of the budget including expense management, supply inventory, revenue cycle metrics, capital equipment and various financial structures. Prepares and reviews various reports/system dashboards to ensure optimal performance.

  • Oversees patient care operations and monitors areas such as patient flow/throughput, scheduling and customer service metrics. Administers the continual development, implementation, and evaluation of continuous quality improvement initiatives.

  • Ensures compliance with institutional, divisional and departmental base policies and procedures as well as external regulatory requirements.

  • Partners to manage facility and physical asset planning and maintenance including facility design and inventory management.

  • Models and promotes a collaborative, results-oriented, and patient-centered environment. Develops performance standards and staffing plans that align with departmental expectations.

  • Manages Human Resources activities for direct reports in regards to: recruiting and selection; hiring and termination, training, development, mentoring, counseling, performance evaluations, and salary planning. Models UTHN Creed and cultural expectations.

  • Performs other duties as assigned.


  • Proficiency with Microsoft Office products (Teams, Outlook, Word, Excel, PowerPoint, etc) required.

  • BLS preferred.

  • Lean Six Sigma experience preferred.

Minimum Education:

  • Bachelor’s degree in nursing, business, or a related field, or equivalent experience in lieu of education required.

  • MSN/ MBA/ MHA preferred.

Minimum Experience:

  • Six years of experience in the healthcare operations environment with leadership experience/direct people management preferred. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.