UTHealth Veterans Jobs

Job Information

UT Health Case Aide - Texas Child Health Access Through Telemedicine (TCHATT) in Texas Medical Center-Houston, Texas

Case Aide - Texas Child Health Access Through Telemedicine (TCHATT)

Texas Medical Center-Houston, Texas

Clinical Professionals

McGovern Medical School at UTHealth

Requisition #: 200001CQ

UTHealth Psychiatry and Behavioral Sciences is hiring Case Aides as part of the state-wide initiative, Texas Child Mental Health Care Consortium (TCMHCC) , which is dedicated to enhancing the state’s ability to address the mental health care needs of its children and adolescents through collaboration with health-related institutions of higher education.

The Case Aide will support the Texas Child Health Access Through Telemedicine (TCHATT) initiative specifically which provides schools with access to behavioral health telemedicine services for at-risk students identified to need initial behavioral health intervention and/or assessment, and, if necessary, referral to community-based providers.

In this unique role, the Case Aide will work in coordination with physicians, social workers, and school personnel to interview patients that have been enrolled or are being asked to enroll in TCHATT.

Position Key Accountabilities:

  1. Establishes rapport with patients and families that are enrolled or that are being asked to enroll in TCHATT. Motivate patients to be active, engaged participants in their health care.

  2. Responsible for collecting patient information such as that required to register for and participate in the program and reporting back to the care team.

  3. Contacts patient and/or their legal guardian or identified family member to schedule site and/or clinical visits.

  4. Gather information about patient’s home environment that may be affecting their condition. Home visits may be required.

  5. Help patients and their parents utilize resources in their area and assist with applications for eligible programs.

  6. Coach patients and their parents in effective management of their chronic health conditions and follow-up with healthcare plans and instructions.

  7. Documents and activities and provides needed follow-up on treatment plans in person on site or by phone with the patient and/or their parents and reports back to the care team as to whether or not the treatment plan was followed.

  8. Continuously expands knowledge and understanding of youth, family, and community needs, resources, services, and programs available.

  9. Maintains confidentiality per HIPAA and FERPA guidelines in regards to patient information.

  10. Performs other duties as assigned.



Minimum Education:

High school diploma or equivalent.

Minimum Experience:

One year of relevant work experience in a setting related to public contact, health care, or social service.

Physical Requirements:

Exerts up to 100 pounds of force occasionally and/or up to 50 pounds frequently and/or up to 20 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.