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UT Health Community Health Worker / SOAR Benefits Specialist (UT-HOMES) in Texas Medical Center-Houston, Texas

Community Health Worker / SOAR Benefits Specialist (UT-HOMES)

Texas Medical Center-Houston, Texas


Clinical Professionals

McGovern Medical School at UTHealth

Requisition #: 190001OH

UTHealth department of Psychiatry & Behavioral Sciences is looking for a Community Health Worker / SSI/SSDI Outreach, Access and Recovery (SOAR) Benefits Specialist to join their team in a role that helps individuals experiencing or at-riskfor homelessness who have mental illness and/or a co-occurring substance usedisorder or other medical impairments apply for Social Security disabilitybenefits.

This individual must be able to work in the community and meethomeless consumers where they are, including in the woods, under bridges, andin abandoned houses.

Position Summary:

Interviews research subjects, primarily in the field, collects data and records data for various health studies.

Position Key Accountabilities:

  1. Interviews and established rapport with study participants in order to encourage complete accurate responses and continuing participation in the study. Works in the field, either going to homes or places of business or at specific study areas.

  2. Contacts study participants to schedule interviews in the research study.

  3. Decides methods for tracking participants and conducting interviews, and determines if callbacks are necessary to get further information while coding.

  4. Researches newspaper files, hospital records, funeral homes, and all other available resources to obtain names, addresses, phone numbers and other information about study participants.

  5. Conducts intervention with research subjects and refers to appropriate physician or healthcare practitioner as outlines in the study policies, procedures, and protocols.

  6. Schedules tests and physicals as outlines in the study policies, procedures, and protocols.

  7. Codes and edits information for research projects for entry into database.

  8. Handles administrative details such as time and effort reports, and mileage reports.

  9. Other duties as assigned.

Additional Position Responsibilities (per Grant requirements):

  1. Work with the UTHealth HOMES team to assess forSSI/SSDI eligibility.

  2. Initiate paperwork with consumers as referred to program by filing initialdocumentation of representation with SSA office

  3. Complete interviews with consumers to gather information to complete SSI/SSDIapplications

  4. Gather medical records and other information tocomplete SSI/SSDI applications

  5. Write SOAR Medical Summary Reports for consumer applications

  6. Accompany consumers to appointments at the Social Security Administration

  7. Coordinate visits to medical doctors, psychiatrists, and other specialists toobtain evidence for case

  8. Coordinate case management services withpartners and help with providing case management services to consumers whenneeded

  9. Assist the team with administrative tasks as needed


  • Bilingual – Spanish/English

  • Good communication skills, both written and verbal

  • Possess a valid state driver’s license with aclean driving record.

Minimum Education:

  • High school degree or equivalent - required

  • A Bachelor’s degree in a human services relatedfield (SOAR certification and/or 1 year of case management experience) - preferred

Minimum Experience:

  • No experience required.

Additional Information:

  • Ideal candidate will posses:

  • Evidenceof ongoing training and education in related areas such as mental illness,substance abuse, and/or homelessness

  • Superior organizational skills and attentionto detail

  • Computer experience,including troubleshooting and problem solvingand proficiency in MS Office applications (Word, Excel) and databasemanagement

  • Experience engaging with a diverse populationand ability to respond appropriately to crisis situations

  • Possessan interest in social justice and have experience doing advocacy work forunderserved populations

  • Familiarity with Social SecurityAdministration’s Blue Book listings

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.


travel by foot, car or other means appropriate to making contact with


Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


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