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UT Health Data Collector-Contact Tracer - Casual in Texas Medical Center-Houston, Texas

Data Collector-Contact Tracer - Casual

Texas Medical Center-Houston, Texas


Healthcare Support Services

UTHealth School of Public Health

Requisition #: 2000013A

Position Summary:

Contact tracing is a process that identifies individuals who may have been in contact with someone who is infected by a virus—in this case, COVID-19. Once these contacts are identified, public health workers known as contact tracers communicate with these individuals to warn them of potential exposure and connect them with public health information and services including testing.

Contact Tracers will be employed, trained and monitored by the UTHealth School of Public Health in support of the Texas Department of State Health Services (DSHS) statewide contact tracing effort. The Contact Tracer will use a web-based data management platform to call all contacts of anyone diagnosed with COVID-19 to document a self-check for information and symptoms, refer them for testing according to established protocols, and provide them with instructions and refer to resources for isolation, if appropriate. Contact Tracers are required to follow all scripts, policies and procedures provided by DSHS, and comply with DSHS training regarding confidential information related to personal information.

Department: School of Public Health

Location: REMOTE (must have access to phone, personal computer and stable internet connection)

Position Type: Casual (15hr/wk, must be able to work in time blocks of 4 hours, and must commit to project for at least 90 days)

Position Key Accountabilities:

  • Call contacts of newly diagnosed patients.

  • Communicate with contacts in a professional and empathetic manner.

  • Collect and record information on symptoms into data management platform.

  • Provide contacts with approved information about Texas’ quarantine procedures, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 social resources.

  • Protect and maintain individuals’ privacy and confidentiality.

  • Maintain daily contact with their Supervising Contact Tracing Investigator, as assigned.

  • Other duties as assigned.


  • Trained by project manager or principal on techniques to interview, complete questionnaires, and operate equipment. May need to be bilingual.

Minimum Education:

  • High School diploma

Minimum Experience:

  • Two years related experience with emphasis on public contact.

  • May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.