UTHealth Veterans Jobs

Job Information

UT Health EPIC Clinical Systems & Application Administrator in Texas Medical Center-Houston, Texas

EPIC Clinical Systems & Application Administrator

Texas Medical Center-Houston, Texas

Information Technology

McGovern Medical School at UTHealth

Requisition #: 210000G3

Position Summary:

We are looking for an EPIC Clinical Systems & Application Administrator who will work with ambulatory and opthalmology clinics in our UT Physicians locations. This employee provides support for the EpicCare Ambulatory system. Supports all users of the EMR solution, providing timely design, implementation, upgrades, enhancement support, ongoing maintenance, and the stable and dependable systems foundation for enhanced user productivity. There will be some tasks involving figuring out to integrate medical devices with Epic. The equipment are products of companies like Fuji, and can do an array of things related to clinical operations such as medical imaging.

This is a full time role that will report to a physical location in the heart of the Texas Medical Center. Some support may be offered remotely, but certainly some instances will require hands-on in-person attention. The job is classified as exempt. You will be eligible for all UTHealth benefits including healthcare coverage and participation in a State of Texas pension plan.

Position Key Accountabilities:

  1. Monitors, maintains and provides system support for the Enterprise Clinical Application systems and integrated systems providing business and functional analysis and communication between healthcare providers/departments and IT resources.

  2. Coordinates system upgrades, new releases or changes to relevant application(s), generating and updating appropriate documentation per policy and procedure, including requirements, specifications, change control, training, test plans, and end user documentation.

  3. Develops detailed specifications and documentation for software changes to vendor or for internally implemented modifications, providing communication of all changes to leadership and the user community.

  4. Maintains the standard Provider Matrix and provider setup process.

  5. Evaluates and recommends new healthcare technology to support patients and healthcare professional needs.

  6. Provides proactive resolution of issues, responding to customer requests and changes while on site working with healthcare providers in the milieu.

  7. Handles requests to update SER and EAF; assists with the Data courier tool.

  8. Performs other duties as assigned.


Advanced analytical and problem solving skills. High level of patience, empathy and courtesy. Advanced knowledge of MS Office products. Advanced computing, analytical and organizational skills

Must have a strong knowledge of the Epic SER settings, master tables and functionality.

Epic certification required – Current or within prior release version; or must be obtained within 3 months of hire date.

Minimum Education:

Bachelor’s degree in computer science or related field; or relevant experience in lieu of education.

Minimum Experience:

Five (5) years of experience in clinical applications support, preferably Epic as well as experience in clinical setting either inpatient or outpatient.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.