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UT Health Manager, Accounts Receivable Operations in Texas Medical Center-Houston, Texas

Manager, Accounts Receivable Operations

Texas Medical Center-Houston, Texas



McGovern Medical School at UTHealth

Requisition #: 200000IP

Position Summary:

Supervises and coordinates all accounts receivable follow-up functions and staff. Responsibilities include reconciling outstanding account balances and preparation of periodic reports on accounts receivable and past due status. Responsible for negotiating with past due accounts on repayment terms and/or writing off accounts receivable.

Position Key Accountabilities:

  1. Develop and implement specific improvement goals that will secure positive results, monitor performance and report improvements. This includes minimum standards of work (i.e., productivity measurements) as well as payer performance.

  2. Provides a structure to optimize the experience, skill, knowledge and capability of the A/R follow-up team as well as create an environment that supports a self-directed work approach. Assists in the recruitment, development and motivation of the staff for the purpose of retaining a high-caliber team.

  3. Maintain and report reimbursement-related key performance indicators (i.e., days in A/R, clean claim rate, denial/terminal denial rate).

  4. Works with management team to identify payer denial trends and recommend and execute change in an effort to improve collections and reduce the volume of denials being received from the payers.

  5. Serves as the department’s primary technical resource for the major 3rd party payers.

  6. Serves as the primary contact for all revenue cycle accounts receivable issues.

  7. Coordinates and fosters relationships with providers, internal business partners and payers regarding issues related to accounts receivable management.

  8. Maintains excellent working knowledge of payer and regulatory billing and collection policies/guidelines, and communicates this information to the A/R follow-up staff and ensures compliance of the team.

  9. Other duties as assigned.



Minimum Education:

Bachelor's degree. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Minimum Experience:

Five (5) years of direct related experience.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.