UT Health Patient Account Representative II - UTHealth Neurosciences in Texas Medical Center-Houston, Texas
Patient Account Representative II - UTHealth Neurosciences
Texas Medical Center-Houston, Texas
Healthcare Support Services
McGovern Medical School at UTHealth
Requisition #: 210003AT
Department: Neurosciences- Ophthalmology
Location: Texas Medical Center- Houston, TX
Position Type: Full Time
We are in search of a Patient Account Representative II to join our Revenue Cycle team as part of UTHealth Neurosciences. Each Patient Account Representative is responsible for accurate and timely collection of third party and private pay receivables, while maintaining volume productivity, adhering to UTHN assigned metrics, and upholding the core values of our team. Our group has a passion for creating positive patient interactions and we are seeking a team member that is dedicated to caring for the well-being of others. This opportunity will also allow for continued growth and development within a multispecialty, comprehensive neurosciences practice.
Position Key Accountabilities:
Reviews incoming correspondence and takes appropriate action. Responds promptly to inquiries.
Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary. Updates account information accordingly.
Documents communications accurately and completely.
May perform other duties as assigned.
Some knowledge of business office, patient billing, or collection/ reimbursement procedures in a healthcare setting; proficient in MS Office with emphasis in Excel, 10-key and math.
Bilingual (English/Spanish) preferred, but not required.
CMS local coverage determination knowledge preferred.
- High school graduation or equivalent required. Graduate from a vocational business school with a minor in a job related field preferred.
Three years hospital/ medical collections experience with understanding of third party reimbursement procedures, as well as state and federal regulations governing healthcare.
EPIC experience preferred, but not required
- Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
- This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
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University of Texas Health Science Center at Houston (UTHealth)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.
Equal Employment Opportunity Statement
UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.