Phone Triage RN I/II/III - Ob/Gyn (TMC)
Texas Medical Center-Houston, TX
Phone Triage RN I/II/III - Ob/Gyn (TMC)
Location: Texas Medical Center-Houston, Texas
McGovern Medical School at UTHealth Houston
Requisition #: 230002O8
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
The Phone Triage Nurse working in our Ob/Gyn (TMC) Clinic functions as a member of collaborative interdisciplinary team providing comprehensive care to patients and families with complex healthcare needs that may be both predictable and unpredictable. Aims to provide care that is safe, effective, patient-centered, timely, efficient and equitable. The Phone Triage Nurse will answer and address incoming patient calls, call patient with results and manage patient portal questions.
Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Build your future with our awesome retirement/pension plan!
We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care
Plus many more!
UT Physicians Women’s Center/ Urogynecology (Advanced minimally invasive gynecologic surgery)
University Professional Building @ 6410 Fannin Street, Houston, TX 77030
Schedule: Full Time, Mon-Fri, 8am-5pm (Option to work remotely 1-2/week)
Position Key Accountabilities:
Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
Adheres to broad scope of practice as established by Nurse Practice Act.
Ensures the efficient operation of the clinic or unit by proper scheduling and planning for optimum use of staff and resources, maintenance of stock and supplies, and efficient and safe use of equipment.
Uses systematic approach to provide nursing care to patients and families/populations by performing focused and comprehensive assessments through subjective and evidence based objective data.
Prioritizes, synthesizes and documents assessments and nursing plan of care using critical thinking and judgment.
Implements plan of care within scope of practice through assignment and monitoring of other nurses and delegation and monitoring of unlicensed staff.
Initiates standing orders for prescription refills and labs as well as standing delegation orders where appropriate.
Develops and implements teaching plans concerning maintenance, promotion and restoration of health. Evaluates patients’ responses and outcomes to education and therapeutic interventions.
Communicates effectively with collaborative team while escalating critical results and issues in an appropriate and timely manner.
Exercises judgment while coordinating care and referring patients to agencies or health care professionals for other services/transitions in care where indicated.
Performs onsite and telephone triage using best practice guidelines and documentation to ensure patients receive the right level of care in the right setting at the right time by the right caregiver using the right equipment and supplies.
Acts as a patient and healthcare advocate by maintaining a safe environment and promoting quality healthcare and services.
Respects and maintains privacy and confidentiality per HIPAA guidelines.
Adheres to standards of practice for professional nursing.
Acts as a clinical and leadership resource for team members.
Performs other duties as assigned.
Current state of Texas Registered Nurse licensure. Uses typical office and clinic equipment.
Basic Life Support (BLS) Certified
Advanced Cardiac Life Support (ACLS) Certified preferred
Bachelor's degree in nursing from an accredited nursing school with one year nursing experience; OR Associates degree in nursing from an accredited nursing school with three years nursing experience; OR Nursing Diploma (3 year program) and two years nursing experience.
Years of experience varies based on education level.
Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 0904, 0906, 0944, 46N1E, 46N1, 46N3, 46N4, 46NX, 66b, 66C, 66H, 68C, L03A, 4A0X1, 66E, 66G, 66S, 290X, 46AX, 46FX
For a complete list please visit www.uthealth-veterans.jobs.
Employees must permanently reside and work in the State of Texas.
If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!
University of Texas Health Science Center at Houston (UTHealth)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.
Equal Employment Opportunity Statement
UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.
UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.
In addition, all UTHealthHoustonemployees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.
Work location is based on the needs of the department and may be adjusted.