Project Manager in Enterprise Clinical Information Technology

Texas Medical Center-Houston, TX

Project Manager in Enterprise Clinical Information Technology

Location: Texas Medical Center-Houston, Texas

Category: Information Technology

McGovern Medical School at UTHealth Houston

Requisition #: 240000VX

Position Summary:

UTHealth Houston is looking for a Project Manager to work in our Enterprise Information Technology area. This employee manages one or more small to large project teams responsible for one or more Information technology (IT) projects that span one to many organizational boundaries. Responsible for initiating, planning, executing, controlling and closing multiple medium and/or large IT projects that address the operational needs of multiple departments in order to deliver specified requirements, meet customer satisfaction, on time, within budget, and with quality results. Ensures appropriate management, customer, and supplier involvement throughout the life of the project. Provides supervision and mentorship to project team members. Administratively responsible to their director and is accountable to the project sponsor and project steering team for completing the project on schedule, within budget, and the agreed upon scope and quality. Manages the resources, human or otherwise, necessary to accomplish the approved IT project strategy on behalf of the project sponsor and customer. This includes initiating, planning, executing, controlling and closing the project, to deliver solutions on schedule, within budget and with quality results that address the business and/or operational needs of the departments. Communicates directly with the IT analysts and management and ensures that all key decisions are implemented across application(s). Responsible for coordinating and communicating with the end users and representatives from all areas of UTHealth related to their projects. The primary focus will be to manage all aspects of QA Testing for the Epic EHR and related integration with regards to 3rd party applications, outside organizations, and upgrades/enhancements to the Epic EHR and related products.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees

  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

  • The longer you stay, the more vacation you’ll accrue!

  • Longevity Pay (Monthly payments after two years of service)

  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…

  • Free financial and legal counseling

  • Free mental health counseling services

  • Gym membership discounts and access to wellness programs

  • Other employee discounts including entertainment, car rentals, cell phones, etc.

  • Resources for child and elder care

  • Plus many more!

Position Key Accountabilities:

QA and Testing Coordination - Implementation/Optimization/Project Management

  1. Manages and directs small to large projects, of varying size and complexity.

  2. Ensures, in alignment with the Area IS Steering Team strategy, the goals of the project are properly defined and agreed to by the project sponsor, the project steering committee (if applicable) and/or the stakeholders.

  3. Identifies key stakeholders, engages the project sponsor and stakeholders in project activities.

  4. Translates generalized customer business goals and objectives into concrete strategy and tactical plans.

  5. Understanding both the clinical and business workflows to achieve strategic outcomes for the implementation

  6. Coordinates, with the project team, the identification of all deliverables, sequence of all activities and tasks necessary to complete the deliverable, the effort required to complete each task, assignment of deliverables to an owner, and cost of the analysis and planning phase of the project. Incorporates the deliverables in a work breakdown structure. Documents the budget using the project cost worksheet and the schedule using MS Project.

  7. Assigns tasks to team members and monitors tasks to completion. Effectively coordinates the activities of the team to meet project milestones. Provides feedback to team and/or individuals about their performance within the team. Provides input and feedback on team members' contributions and performance to the team members' administrative managers

  8. Initiates actions to keep project on schedule within budget with agreed upon scope. Monitors project activities and tasks to ensure completion as scheduled meeting quality needs of the sponsor and customer. Input to project plan throughout the course of the implementation to ensure major milestones are met and appropriate project tracking is accurate.

  9. Accountable for risk mitigation planning.

  10. Prepares details of specifications as needed. Ensures project documentation is completed and maintained as the project changes or refines over time.

  11. Establishes and manages project expectations of all project stakeholders including sponsor, steering team, customers, users, and project team. Manages internal conflict as well as negotiates with stakeholders and vendors.

  12. Acts as the communication liaison between the project team and the customer/vendor/etc.

  13. Provides support to Clinical Technology Leadership, Office of the CMIO, Other IT Leaders as well as the CIO in management of enterprise project portfolio and the deployment of added services, solutions, and technologies to ensure department objectives are met.

Problem Solving / Decision Making Ability

  1. Manages dynamic processes and projects.

  2. Evaluates complex situations accurately and identifies viable solutions that create successful outcomes for the customer.

  3. Applies functional and technical knowledge to project plan development.

  4. Actively supports organizational goals and objectives.

  5. Understands organization effectiveness and theory; investigates and explores organizational culture and potential impacts and constraints.

  6. Investigates the preferred choices of the users.

  7. Creates and documents policies and procedures.

  8. Troubleshoots problems or questions from users.

  9. Prioritizes and implements changes requested for the system.

  10. Collects information regarding potential system enhancement needs.

  11. Analyzes new functionality in new releases to determine whether or how it should be used.

  12. Performs other duties as assigned.

Certification/Skills:

Demonstrated ability to work collaboratively in a diverse and complex enterprise clinical IT environments. Knowledge and implementation experience managing EPIC Projects or other integrated EMR systems. Exceptional interpersonal skills, oral and written communication skills and technical skills. Experience managing medium to large teams as well as direct reports in previous roles. Demonstrated skills managing project portfolio intake, prioritization, funding, oversight, and overall portfolio management skills.

Certified Associate in Project Management (CAPM), Project Management Professional (PMP) from Project Management Institute (PMI), or other Professional Project Management Certification (Agile, SIX Sigma, etc.) or other management disciplines is preferred.

Minimum Education:

Bachelor's degree in Computer Science, Business, or related discipline or related experience in lieu of education.

Minimum Experience:

Eight (8) years of directly related experience, increasing responsibility, including 3 years supervision of IT staff required. Academic/university experience or medical/health related experience preferred. Related experience must reflect a record of achievement in the implementation and management of projects related to clinical technology such as electronic medical records, and billing systems in a multi-institution healthcare setting.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or up to a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

https://www.uth.edu/benefits/

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.