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UT Health Senior Telecommunications Network Engineer in IT Infrastructure in Texas Medical Center-Houston, Texas

Senior Telecommunications Network Engineer in IT Infrastructure

Texas Medical Center-Houston, Texas

Information Technology

UTHealth Administration

Requisition #: 210002BX

Position Summary:

UTHealth is looking for a Senior Network Engineer who will focus on our Telecommunications applications such as Microsoft Teams Phone System (UCaaS), Contact Center as a Service (CCaaS), AudioCodes Technologies (SBC, ATA, OVOC), and Avaya On-premises Solutions (SBC, CM, SM, AMS, CMS, AES). This employee is Responsible for providing and maintaining high-quality, reliable, flexible and appropriate infrastructure networking technology solutions focused purely on telecommunication systems. Applicants will need to have at least six years of experience working on large scale systems in telecommunications that serve at least ten thousand users on a daily basis. This will be across many buildings throughout the Houston area, and encompass several sizes of scale from high-rise office buildings to small clinics.

This will be a full time position that is eligible for all UTHealth benefits. These include coverage by our healthcare provider and participation in a pension plan administered by the State of Texas. This role will need to report to an on-site location in the heart of the Texas Medical Center in Houston. The position will be salaried and classified as exempt. You will round out a team of four telecommunication engineering professionals.

Position Key Accountabilities:

  1. Maintain major telecommunications network infrastructure hardware and software packages providing advanced configuration skills, with knowledge of all carrier types and delivery methods.

  2. Manages daily operations of a wide area campus telecommunications network.

  3. Creates departmental standards and conducts intra-department training.

  4. Assists in the creation, engineering, developing, and installing network solutions to complex technical, procedural, and logistical problems.

  5. Configures network routing and switching using established standards and procedures.

  6. Analyzes, designs, and administers the performance of network connections and/or configurations.

  7. Manage the performance of major network software packages and modify network device configurations.

  8. Oversees and/or performs the physical set up of a network assuring integrity of communications and connections.

  9. Assist management in developing reports and procedures to optimize the benefits of network capabilities.

  10. Performs complex problem determination and resolution identifying networking problems using network analyzers and traffic analysis tools, and a technical understanding of the user community’s requirements.

  11. Integrates services into the network including telephony, data, video, and other.

  12. Perform cost-benefit analysis on various hardware and/or network configurations.

  13. Other duties as assigned


  • Cisco Certified Network Professional (CCNP) preferred.

  • Project management experience

  • Microsoft Teams Phone System (UCaaS)

  • Contact Center as a Service (CCaaS)

  • AudioCodes Technologies (SBC, ATA, OVOC)

  • Avaya On-premises Solutions (SBC, CM, SM, AMS, CMS, AES)

Minimum Education:

Bachelor’s degree in Engineering, Computer Science or related field or relevant experience in lieu of education.

Minimum Experience:

Six years experience in telecommunications networking technologies.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealth does not currently have a mandatory COVID-19 vaccination policy. However, affiliated partners maintain their own immunization policies. All UTHealth employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’s rules and regulations, as well as the affiliate's rules and regulations, including COVID-19 vaccination requirements. UTHealth will endeavor to mark open positions which are subject to COVID-19 vaccination requirements marked accordingly.