System Administrator – DAS Linux Support

Texas Medical Center-Houston, TX

System Administrator – DAS Linux Support

Location: Texas Medical Center-Houston, Texas

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Category: Information Technology

UTHealth Houston General Administration

Requisition #: 23000293

UTHealth is looking for a Systems Administrator to be a part of the Database & Application Support team within DCO. This team focuses on clinical, enterprise, and departmental level application systems design, implementation, and support. Primary responsibilities include server and database administration, web, SharePoint administration, applications systems and support, systems integration and automation, business intelligence, as well as working closely with the application owners to help with performance tuning, troubleshooting installations and upgrades. We are looking for a System Administrator with a focus on Linux and a well-rounded background in systems and server support.

The University of Texas Health Science Center at Houston (UTHealth) is the most comprehensive academic health center in the UT System. Data Center Operations (DCO), under the direction of the Infrastructure Team at UTHEALTH, operates the university’s primary data centers at UCT (University Center Tower) and Guhn Rd. DCO also administers standards for multiple data centers that are a part of the UTHealth campus. DCO is comprised of three primary areas: Infrastructure & Virtualization, Database & Application Support, and Datacenter & Operational Support.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees

  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

  • The longer you stay, the more vacation you’ll accrue!

  • Longevity Pay (Monthly payments after two years of service)

  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…

  • Free financial and legal counseling

  • Free mental health counseling services

  • Gym membership discounts and access to wellness programs

  • Other employee discounts including entertainment, car rentals, cell phones, etc.

  • Resources for child and elder care

  • Plus many more!

Position Summary:

Responsible for the day-to-day activities related to system stability, reliability, and security.

Position Key Accountabilities:

  1. Utilizes appropriate procedures and processes necessary to ensure the safety and integrity of organizational servers, data systems, file structures, computer operating systems and computer system software.

  2. Installs, maintains, configures, and upgrades UNIX operating systems to improve the reliability, safety and performance of the system.

  3. Works with Network Security Analyst to ensure security and integrity of computer operating systems and supporting software by detecting hackers and ensuring remote access is encrypted.

  4. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations in conjunction with the Disaster Recovery & Security Analyst.

  5. Performs basic and intermediate level shell and kernel programming and testing.

  6. Conducts studies of projected enhancements in hardware and software and presents recommendations to management.

  7. Conducts performance measurement and evaluation of the servers to ensure Service Level Agreements (SLA) are met.

  8. Implements security and the disaster recovery according to established standards policy and guidelines.

  9. Participates in all phases of total system planning and in the generation of justifications and specifications for facility requirements and enhancements.

  10. Implements system software projects.

  11. Presents technical briefings.

  12. Performs other duties as assigned.

Certification/Skills:

Ability to configure and administer diverse servers and computer operating systems. Familiar with WEB technology, database concepts and networking.

Required:

Server Administration: Linux, includes installation, configuration, security and troubleshooting on-prem physical servers and virtual servers Along with AWS/Azure cloud servers. Experienced working with Dell Server Hardware.

Client/Server Application support: Backend systems support for client-server applications. Understanding of basic BASH scripting along with web technologies such as IIS and Apache. Understanding of SSL certificate implementation.

Organizational Skills: Ability to understand project methodology and project management. Use of Microsoft Teams and M365 tools such as Planner.

Communication and Teamwork: Ability to communicate both written and orally to a wide variety of audiences. Must be able to think logically in solving problems and implement workable solutions. Must be able to resolve all problems existing and newly discovered to move the project towards completion.

  • Must be able to work in a team environment and be a self-contributor, meeting all project-related goals.

  • Candidates should have a broad scope of technical capabilities that will enable them to handle all aspects of application management as well as communicate and discuss technical design issues and problem resolution with Application and System Administrators.

  • Must be able to work with vendors and clients both internal to IT and external, to understand needs to scope projects and system environments to satisfy the overall objective of any project.

Availability: UTHealth System Administrators support a variety of mission critical and 24x7 patient care-focused systems that must be readily available. In order to support these systems, there are many times that scheduled and non-scheduled after-hours work is required. There is also an on-call rotation that has been scheduled, months in advance, to help triage issues after-hours and on holidays.

Additional skills that would be a plus for this position:

  • Experience with systems and database cloud support (AWS, Azure): including EC2, RDS, FSX and DynamoDB exposure.

  • Preferred knowledge of PostgreSQL Database as well as Oracle and MS SQL Server.

  • SCCM knowledge and experience: Basic understanding and client troubleshooting.

  • Scripting/Programming Technologies : BASH, Python, PowerShell, .NET, Java, AWS CloudFormation, Terraform

  • Knowledge of clinical systems such as EPIC, DICOM Imaging systems, and Digital Dentistry systems.

  • Knowledge of monitoring tools such as Dynatrace, Idera SQL Diagnostic Manager and Monyog for MySQL as well as SolarWinds – Server and App Monitor would be a plus.

Minimum Education:

Bachelor’s degree, training in information technology or related experience in lieu of education.

Minimum Experience:

One (1) year of experience in information technology support and systems administration in diverse environments. Preferred experience with the network and server hardware, software and security tools that UTHSC-H has deployed in its information technology infrastructure.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas. This role may require coming on site at scheduled intervals.

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

https://www.uth.edu/benefits/

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.