Clinic Manager - Practice Plan (EP-Heart- Memorial City)
Healthcare Support Services
McGovern Medical School at UTHealth
Requisition #: 180001JI
Manages and supervises the administrative functions, activities, and projects of a clinic including the coordination of all billing activities.
Position Key Accountabilities:
Manages and coordinates the activities and administrative functions of a clinic. This includes establishing, reviewing, and revising policies and procedures.
Supervises clerical and administrative employees to ensure the clinic operates in an efficient manner and that the patients receive high quality customer service.
Manages the daily clinic operations including purchasing, space management, patient scheduling, and working with building personnel.
Oversees and supervises the billing activities of the clinic and resolves any discrepancies between the patient, carrier, and physician ensuring proper billing codes are used.
Assures all insurance information has been completely and accurately obtained. Documents all pertinent insurance information. Documents information given or received to support actions taken on insurance charges or referral issues.
Communicates with patients and families regarding insurance issues. Communicates patient’s fiscal responsibility in a professional manner. Notifies appropriate work units of patient’s insurance coverage, authorizations, or status. Identifies all patients without third party financial benefits and directs them for financial counseling according to Financial Counseling and Revenue Cycle policies and procedures.
Remains abreast of billing practices and maintains a working relationship with MSRDP to maximize clinical revenues.
Analyzes, evaluates, and reports statistical data to optimize the use of resources and staff.
Functions as the clinic liaison to referring physicians, vendors, the public, and other departments within the institution as needed for the clinic. This includes telephone and mail service, equipment maintenance and repair, human resources, safety, security, etc.
Coordinates and manages special projects and marketing activities in conjunction with the department Chair.
Manages Human Resources activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
Must be willing to travel to other clinic locations.
Performs other duties as assigned.
Thorough understanding of CPT-4 and ICD-9 coding procedures.
Bachelor’s degree in business or relevant experience in lieu of education.
Five years of clinical management experience in an outpatient clinic.
Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
University of Texas Health Science Center at Houston (UTHealth)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.
Equal Employment Opportunity Statement
UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.