Epic Medical Records Tech II or III for UT Physicians Clinics

Texas Medical Center-Houston, TX

Epic Medical Records Tech II or III for UT Physicians Clinics

Location: Texas Medical Center-Houston, Texas


Category: Healthcare Support Services

McGovern Medical School at UTHealth Houston

Requisition #: 2400014Q

We are looking for a Medical Records Technician II or III to work in the billing area for UT Physicians. These employees ensure physical documentation is accounted for according to Medicaid/Medicare and organizational guidelines to facilitate payment for services. You must be detail oriented as well as customer service driven. You will deal with amendments to patient records such as making changes when needed. You will need to communicate both verbally and in writing with patients and doctors. These employees also deal with breeches where records may be accidentally compromised, and should be well-versed in solid HIPPA practices. Experience with Epic software is a plus.

Epic Experience with the Identity module is preferred, this is the part of Epic that looks at patient demographics and information. It manages duplicate accounts, chart corrections, overlays, and prevents duplicates in information. You must have experience with medical records and there is not an emphasis on a billing process.

You will work full-time in an office in the heart of the Texas Medical Center in UT Physicians' Professional Building. This facility is on both Metro rail and bus lines, and be aware employees must pay for parking if they choose to drive in. You will be joining a great team of over twenty billing professionals. This role comes with full benefits including healthcare coverage and participation in a pension plan run by the State of Texas.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees

  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

  • The longer you stay, the more vacation you’ll accrue!

  • Longevity Pay (Monthly payments after two years of service)

  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…

  • Free financial and legal counseling

  • Free mental health counseling services

  • Gym membership discounts and access to wellness programs

  • Other employee discounts including entertainment, car rentals, cell phones, etc.

  • Resources for child and elder care

  • Plus many more!

Position Key Accountabilities:

  1. Locates and retrieves records to accurately audit and verify patient information.

  2. Updates client charts with information in a timely manner.

  3. Audits charts, records and record documentation deficiencies for attending physicians to correct.

  4. Track location of charts using appropriate software.

  5. Respond to information requests either in person or by telephone in a timely manner.

  6. As requested, locate and make ready charts or information from charts in a timely manner

  7. Performs other duties as assigned.


• Familiar with Electronic Health Records software.

• Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams etc.)

• Experience with Epic Health Information Management module preferred. Preference given to those who have worked with Epics Identity module.

• Registered Health information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification preferred.

Minimum Education:

High school diploma

Minimum Experience:

At least One (1) year of responsible related experience working within Medical Records.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.